There’s a lot to take in when you look around a house. You’re working out whether you like it, where your furniture would go and whether it could be your next home. It’s easy to leave with questions you meant to ask.
Houzera is a free UK house-viewing guide app. It gives you a simple order to follow, reminders of things to look at and somewhere to keep your notes and photos. Use as much or as little of it as you need.
While you’re waiting for the agent, take a look at the front of the house from a safe spot. Start with the chimney and roof, then work down past the gutters, walls and windows.
Ask to go around the back as well. You’ll see parts of the house that aren’t visible from the front, including any extensions. It’s also a chance to get a feel for the garden and surroundings.
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Then look around inside
Take your time with the rooms. Think about the layout, light and how you’d use the space. The prompts are there to remind you to look beyond the furniture at things such as windows, walls and ceilings.
Looking outside first helps put the rooms into context—you may recognise an extension or have a question about something you noticed earlier.
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Ask as you go
You don’t need to know the technical terms. Point out what you’ve noticed and ask whether the owner knows anything about it. Ask about the boiler, any changes to the electrics and where the water stopcock is.
“Could we have a look at the front and back first, then go through the rooms?”
Let the agent know what matters to you, listen to their answers and ask for time to make a note or take a photo.
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Ask about the loft
Don’t open hatches or set up ladders yourself. Ask the owner or agent to arrange access and confirm it is safe before considering a look. Only look from a safe position with permission; don’t climb into the roof space.
It isn’t unusual for estate agents not to be allowed to use loft ladders or open loft hatches. If the agent or owner cannot provide safe access, leave the loft inspection to your surveyor.
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Keep a few notes
Record anything you liked, questions left unanswered and areas you want checked. Ask permission before taking photographs. A few notes made at the time can be useful when comparing properties or speaking to your surveyor or solicitor later.
You don’t have to follow every prompt. Leave yourself time to look around and decide how you feel about the place.
Houzera is a viewing companion. It cannot confirm a property’s condition or replace an independent survey or legal checks.
New viewing
A clearer record of every viewing.
Start with an address or nickname, choose an approximate age and house type, then note or flag anything to follow up.
Viewing aid only: Houzera does not inspect or diagnose a home. Arrange an independent survey before you commit to buying.
Example homePractice
1930s semi-detached · 3 bedrooms · Bromsgrove example
Take it one step at a timeYou can skip anything
Start at the top
Tap a + to open a short prompt. Skip anything you can’t safely see.
Questions to ask outside
Keep it to the listing, sale and what the agent knows or can check.
⌂Interwar home · useful focusLook closely at roof coverings, rainwater goods and the condition of external joinery.
Arrange a surveyThese prompts help you record what you see; they do not replace an independent home survey. Ask your conveyancer or surveyor about concerns before you commit.
Older home: asbestos may be presentHomes built or refurbished before 2000 can contain asbestos in textured coatings, floor tiles, pipe or boiler insulation, soffits and cement products. You cannot identify it by sight. Don’t scrape, drill or disturb suspect materials; ask your surveyor whether specialist advice is needed. HSE: where asbestos may be found
Your home search
My viewings
Add a home, note what you saw and return to your follow-up questions later.
After the viewing
Compare homes on what matters to you.
Review your notes side by side. Houzera keeps your observations together; the decision stays yours.
Quick tips
Questions for the person showing you round.
Choose who is with you. Ask only what feels useful; save anything to follow up later.
Who is with you?Agents can check the seller’s disclosures; owners may know more from living with the home. If they’re unsure, note it and follow up.
Level 2 or Level 3 survey?
Level 2: a visual inspection and report on the main elements and visible defects, often suited to conventional homes in reasonable condition. It gives condition ratings and some repair or maintenance advice, but not detailed repair instructions.
Level 3: a more detailed assessment of construction, defects, likely causes, repair options and future maintenance. Ask about it for older, altered, unusual or visibly poor-condition homes.
Both depend on safe access. If a loft or another area cannot be inspected safely, the surveyor records that limit. Discuss the property and your concerns with the surveyor before choosing.
A mortgage valuation is not your survey
It is commissioned for the lender to assess the property as loan security. Depending on the lender and case, it may use online or desktop information, an external visit, or an internal inspection.
Even when someone visits, it is not a buyer-focused condition report. Do not assume the loft or every defect has been checked, or that you will get repair advice. Arrange your own survey.
Ask about extensions and alterations
For extensions and loft conversions, ask the owner whether planning permission and Building Regulations approval were obtained.
For a conservatory, ask when it was added and whether any guarantees are available.
Flag any concerns for your surveyor and leave detailed paperwork checks to your conveyancer.
Keep in mind: answers are a starting point. Ask for documents where relevant and pass concerns to your conveyancer or surveyor. A viewing is not a building survey.
Where these prompts come from
Adapted from UK home-viewing and survey guidance. The prompts help you ask; they do not diagnose defects.
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